Despite a global IT outage affecting several sectors, including aviation, the Canary Islands' airports remain operational, albeit with some delays. The disruption originated from a Microsoft system failure due to a security update issue with cybersecurity firm Crowdstrike, impacting airlines, banks, and media outlets worldwide.
According to sources from AENA, the Spanish airport management company, the airports are functioning but experiencing a slowdown in operations. The billing systems, among others, have been affected, causing delays. However, they confirmed that flights are continuing to depart, although some airlines are facing significant challenges.
The slowdown has particularly impacted the check-in processes and other operational aspects, leading to a more extended wait time for passengers. Despite these issues, there have been no cancellations, and airport staff are working to manage the situation and minimise the inconvenience to travellers.
The issue has not been confined to the Canary Islands. Airlines and other industries around the globe have been affected by the same IT problem, highlighting the extensive reach and reliance on Microsoft's systems. This incident has highlighted the critical need for robust cybersecurity measures and contingency plans across various sectors.
As of 11:00am today, all systems at the Canary Islands airports are reported to be functioning, though the pace is slower than usual. AENA has reassured passengers that despite the delays, operations are stable and flights are being handled as efficiently as possible under the circumstances.
Travellers are advised to check with their airlines for the latest updates and to allow extra time for check-in and security procedures. The situation is being closely monitored, and efforts are underway to resolve the technical issues and restore full operational speed.
