James Villas stops trading leaving holidaymakers in jeopardy

  • Canarian Weekly
  • 31-10-2023
  • Business
  • Photo Credit: James Villas
James Villas stops trading leaving holidaymakers in jeopardy

Awaze, the largest managed holiday rentals company in Europe, and the owners of James Villas announced yesterday (Monday) that they are closing the popular villa holiday management and bookings company and have stopped taking bookings.

In an official statement on their website, they said:
“James Villas is no longer taking new bookings and will be closing down by the end of the year. All existing James Villas customers are being contacted this week about their bookings.”

“Customers with bookings that return on or before 30th November 2023 will be unaffected by the closure and their bookings will go ahead as planned. Bookings returning on or after 1st December 2023 will be cancelled. Customers with bookings due to commence on or after this date will be given a full refund unless the property they have booked is also operated by a sister company, in which case the booking will be transferred, and new details will be provided ASAP.”

“The entire James Villas team would like to thank each and every customer that has ever booked with us, it has been a pleasure being part of your holiday experiences for so many years.”

The decision to close James Villas aligns with Awaze's broader strategy to concentrate on the future growth of its core portfolio of brands, which includes well-known names such as Hoseasons and Cottages.com. Additionally, Awaze is preparing to launch a unified sales platform for its European product range.

Awaze has already initiated contact with all existing James Villas customers this week to address their bookings, of which the brand boasts around 600 guaranteed villas across Europe.

Villa owners impacted by the closure are also receiving notifications this week. It's important to note that staff and clients at other Awaze brands will not be affected by this decision. In total, Awaze's portfolio comprises more than 100,000 properties across the UK and Europe.

If you have a holiday booked or are a property owner you can get further information regarding your position by emailing [email protected]