The tourism sector has expressed unanimous disapproval of the new traveller registration system in Spain, mandated by Royal Decree 933/2021, which came into effect yesterday (Monday) across the country including the Canary Islands.
Hotel associations, travel agencies, and holiday rental property operators have criticised the regulation, arguing that it invades privacy, discourages tourism, and risks overwhelming the government’s data collection platform, which already experienced severe technical issues on its first day of operation.
The measure, which requires extensive data collection from all guests, has been met with particular criticism from the Spanish Confederation of Hotels and Tourist Accommodations (CEHAT). Ramón Estalella, CEHAT’s Secretary General, called the regulation an infringement on personal privacy.
"Asking for a passport or ID should suffice, processed through a reader that sends the information directly to law enforcement agencies. There's no need for a detailed interrogation," Estalella stated.
Fears of Competitive Disadvantage
The Spanish Confederation of Travel Agencies (CEAV) also warned of the potential repercussions on the country’s international tourism appeal. In an open letter to the government, CEAV argued that the law places an undue burden on travel agencies and operators, potentially pushing tourists towards other destinations.
"Several European tour operators are already turning their focus to competing markets. This regulation could significantly harm Spain’s international tourism sector," the organisation stated.
Vacation Rental Sector Outraged
The Canary Islands Vacation Rental Association (ASCAV) deemed the new system "nonsensical," citing the unprecedented amount of information required and the resources needed for compliance.
ASCAV also highlighted the technical failure of the government’s data platform on its first day of operation, which led to widespread chaos and stress among tourism operators. "This collapse not only disrupts the sector but also compromises national security," ASCAV warned.
Tourism at Risk
The backlash from Spain’s tourism industry reflects widespread concern that the regulation may harm the sector’s competitiveness, particularly in an already challenging global market. With its reliance on tourism as a key economic driver, Spain faces a critical moment as industry leaders demand revisions to the law.
The government has yet to respond to calls for modifications or provide solutions for the technical and operational issues that have already arisen. The dispute emphasizes the tension between security measures and maintaining a welcoming environment for visitors, a balance that will be crucial for sustaining Spain’s position as a top global destination.
