Advice to holiday-makers for a safe and happy visit

THE British Consulate, based in Santa Cruz, will be distributing a safety leaflet to the Canary Islands today (Friday), in a campaign aimed at holiday-makers especially.

It pinpoints four key messages, aimed at encouraging people to look after their belongings and themselves.

The leaflet will be launched at today’s press conference, taking place at Arona Gran Hotel, from 10.30am, and here are its notable details:

*Be aware of your surroundings: Keep your passport and other valuables safe and out of sight at all times. If your passport is lost or stolen, ask your tour operator for instructions.

By calling 0034 902 102 112, you can report the theft over the phone in English, as well as collecting your police report from wherever they say.

Remember, you cannot travel using a police report, because you will be asked for appropriate ID to board your plane home.

*In an emergency: Call the emergency services on 112. It’s free of charge, they speak English and they are the equivalent of the UK’s 999!

*Respect the beach warning-flags: Red flag: No Bathing Allowed. Yellow flag: Bathing with caution. Green Flag: Safe to Swim. Orange flag: Lifeguard not on duty.

*Lost or stolen passport: This is a vital message about what to do if this scenario occurs; the number to make a police report over the phone, in addition to making people fully aware that a police report alone is not sufficient to get them on the plane.

Consular Officer Penny Gomez said: “This last message goes out to try to avoid misconceptions, and, possibly, save time for holiday-makers, so they do not need to spend hours at a police station, feeling a bit lost.

“That’s because they can actually report the theft or loss over the phone, and to someone who speaks English.

She added: “The explanation about the flags is also extremely important, given the high number of drownings we face on the islands, and we felt it had to be recorded.”

The prevention leaflet will be distributed today (Friday) via tour operators TUI, Jet2 and Thomas Cook, at their hotels and offices, by other authorities like town halls and National Police, and by the consulate’s social media contacts.

“We hope, someday, that they may even be shared at tourist offices and the airports,” said Penny.

“We’re very excited about the launch, which will feature many authorities, including the 112 director, the director of Tenerife South airport, as well as National Police, representatives from Arona and Adeje, together with our Consul, Charmaine Arbouin.”




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Posted by on Jul 5 2018. Filed under Local News, News Alert. You can follow any responses to this entry through the RSS 2.0. Both comments and pings are currently closed.

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