TUI extends the suspension of flights and holidays to Canaries until 4th August

2020/07/29 15:13:37 Written by Canarian Weekly Business

TUI announced today (Wednesday) that they are extending the suspension of flights and package holidays to the Canary Islands and the Balearic Islands, until at least August 4th, and at the same time will increase flights to destinations such as Greece and Turkey.

The British-German company has already suspended its programs to mainland Spain until August 10th, and said that this Friday they will update their information for people who have reservations from that date until the 4th to the islands.

TUI made the decision after the British Foreign Ministry changed its recommendations on Monday and advised against travelling to all of Spain, including the islands, which were previously excluded from the veto because they were considered to be at lower risk of coronavirus.

In today’s statement the tour operator reiterates that customers who were going to travel to Spain between July 26th, when the British Government imposed quarantine on travellers arriving from the country, and August 9th, may change their reservation or request a full refund.

Managing Director for the UK and Ireland, Andrew Flintham, explains that the majority of clients affected by the cancellations have wanted to change their destinations. For this reason, he says, seven flights have been added this weekend to destinations such as Crete, Rhodes, Zante and Corfu in Greece, and Dalaman and Antalya in Turkey.

The company calls on the UK Government to work more closely with the travel industry, because "The level of uncertainty and confusion created this week is detrimental to the confidence of companies and customers in travel," they said.